Closer to Your
Customers Than Ever

1 in 26

Only 1 in 26 unhappy customers speak up. 90% quietly walk away, and when they leave, rebuilding them costs 10× more.

7 in 10

7 in 10 customers find customer support stressful, so when reaching you feels complicated, their frustration grows… or goes public.

58%

58% of consumers feel companies don’t understand their needs.

64%

64% of buyers abandon a brand after just one bad interaction.

14%

Only 14% of customers feel feedback actually leads to change.

Customers struggle to connect. Founders struggle to understand.

TellX was created to change that.

We Believe Feedback Should Be

  • Instant — the moment a customer feels something

  • Effortless — no apps, no support queues

  • Private — no fear, no pressure, no public complaints

  • Actionable — real insights you can act on immediately

With TellX, every product becomes a conversation starter.
Every customer gets a voice and every business gains the clarity to improve faster.

We’re here to help you understand your customers — simply, honestly, and intelligently.

Get TellX Today

How TellX Works

Step
1
Add your QR code

Place a TellX unique QR code on your product, packaging, or anywhere customers interact. No apps, no login required.

Step
2
Customers can & share

A quick scan opens a clean, feedback form where customers can instantly share feedback, report issues, ask questions, or give suggestions. It’s fast, honest, and completely friction-free.

Step
3
Your Dashboard shows the full picture

Every message flows directly into your TellX dashboard, giving you immediate visibility into what customers are saying, repeated issues, sentiment levels, and product-specific insights. No guessing, no digging—just clarity.

Step
4
AI helps you respond smarter

TellX AI supports your team behind the scenes by summarizing long messages, analysing sentiment, sending auto-responses to common questions, and alerting you when multiple customers report the same issue. Faster for customers, easier for your team.

Step
5
Fix, Improve & build Trust

Use these insights to resolve issues quickly, improve your product, close the feedback loop, and strengthen customer relationships. Every scan becomes a micro-conversation—and every conversation helps your product grow. Better experiences lead to happier customers and a stronger brand.

Why Teams Love TellX

  • Real-Time Insights — Know what’s bothering customers right now.

  • Low Friction — One QR scan, no logins, no downloads.

  • Product-Centric Feedback — Feedback tied directly to which product customers are using.

  • AI-Powered — Summaries, sentiment, and auto-responses save your time.

  • Trust Building — A private, direct channel helps you connect personally.

  • Actionable Data — Use dashboards to identify top pain points and fix them fast.

Get Started Now

Features

Why TellX Is Different

A unique QR code on every product lets customers instantly share feedback or ask questions—no apps, no logins, no friction. It creates a direct, effortless connection that helps you respond faster and improve confidently.

Branded, product-specific forms that match your tone and work across all devices. Easy to deploy, fully hosted, and designed for smooth customer interactions.

Seamlessly integrate TellX into your existing site with our free plugin.

Ensure customers always know how to reach you—no searching, no confusion.

Respond at your convenience without the pressure of live chat. Provide thoughtful support at a pace that works for you and your customers.

Encourage honest, constructive feedback while keeping customer issues private and protecting your brand image.

Track scans, submissions, and response insights at both the brand and product level. Turn customer feedback into clear, data-driven decisions.

Connect messaging and analytics to product lines, categories, or even individual variations. Get insights as detailed and granular as you need.

Summarize customer feedback instantly with TellX AI. Spot trends, understand sentiment, and focus on what matters without digging through every message.

Stay connected on the go with the TellX mobile app for business. Respond quickly and manage conversations from anywhere.

Automatically answer common customer questions with AI-powered responses pulled from past replies. Provide instant support while staying free to handle more complex conversations.

Explore emerging trends, flavors, and ingredient performance. Ask questions and access instant insights to guide product development and stay ahead of customer preferences.

Built for the Founders
Who Care

Whether you’re a FMCG leader, tech brand, or food & beverage company, TellX helps you:

  • Turn products into live feedback channels
  • Build trust through direct, private communication
  • React faster with real-time, AI-driven insights
  • Strengthen loyalty by showing customers they’re heard

Get Started Now