Instant Product Feedback

Make Feedback Effortless

TellX gives you a direct, private line to your customers the moment they interact with your products. With smart, QR-powered labels on your packaging, customers can instantly share feedback, questions, or thoughts. You can resolve issues faster, capture real-time insights, and improve your products while making it easy for your customers to share.

Where Every Customer Story Begins

Learn More

Your QR Code, Your Choice

Direct Feedback

Customers scan the QR code and leave feedback instantly

  • Instant feedback
  • No extra steps
  • Best for quick interactions

OR

Launchpad

Customers scan the QR code and land on a simple hub page
  • Feedback + relevant links
  • More flexibility
  • Best for ongoing engagement

Designed To Hear Every Voice

Product-Level Attribution

Connect messaging and analytics to product lines, categories, or even individual variations to gain deeper visibility into performance across every product touchpoint.

Meaningful Analytics

Track scans, submissions, and response insights at both the brand and product level. Turn customer feedback into clear, data-driven decisions.

Private Feedback Channels

Enable private, async conversations that encourage honest, constructive feedback. Respond on your time without the pressure of live chat or real-time demands.

Mobile Messaging

Stay connected on the go with the TellX mobile app for business. Respond quickly and manage conversations from anywhere.
See All Features

Turning Frustration Into Insight

Customers want to be understood, but giving feedback isn’t always easy

1 in 26

unhappy customers speak up. 90% quietly walk away and replacing them costs 10× more.

7 in 10

customers find customer support stressful, so when reaching you feels complicated, their frustration grows… or goes public.

58%

of consumers feel companies don’t understand their needs.

64%

of buyers abandon a brand after just one bad interaction.

14%

of customers feel feedback actually leads to change.

Customers struggle to connect. 

TellX was created to change that.

What Sets Us Apart

Low Friction

One QR scan, no logins, no downloads.

Trust Building

A private channel makes customers feel heard.

Increased Engagement

A straightforward process encourages more feedback.

Real-Time Insights

See what customers are experiencing the moment it happens.

Product-Centric Feedback

See which products spark issues or praise.

Ready to Get Started?

Sign up

Create your free account with TellX
and explore the platform.

Set up your products

Link each product to its own branded
feedback page with custom forms.

Launch

Add QR codes to packaging and
start engaging customers immediately.

Grow smarter

Turn feedback into actionable insights, stronger
relationships, and happier customers.